IFP FAQs

Negative. The memory and storage are part of the SBC. If you want to run Windows, Linux, or ChromeOS from an OPS, that is absolutely possible.

Yes you can. Not necessarily recommended though.

Here’s how:

  1. Put the APK file on a FAT32 formatted USB drive.
  2. Using the remote control press “Input > 1 > 3 > 7 > 9.
  3. Go to “Android Setting” and change “Unknown Sources” to “On”.
  4. Browse to the APK and double tap.

Absolutely you can! You have full access to the Google Play Store for all your apps. All Google apps are then tied to your user profile login so that you have full access to your presentations and lessons.

Check the Admin menu for debugging, administration of settings, and troubleshooting.

There are the following type of locks that users can enable:

  • Touch Lock – enabled or disabled in the IFP Admin menu, or by using the red button on the remote control to lock it (pressing red button again unlocks it).
  • USB Lock – enabled in the IFP Admin menu – Android setting – USB key lock, unlock it by pressing the remote red button or USB unlock file.
  • Lock Screen password – enabled in the Android settings – System – Lock Screen password (as the picture below), unlock it by using the PIN code when you enabled it or you can reset the password by pressing “0214” on the remote.
  • Advanced Lock password – enabled in the Android settings – System – Lock Screen password. There are some settings if you want only accessed by admin user. Here is the key file. Please put the file on the root directory of a FAT32 formatted USB disk and plug into the USB port of IFP.
  • Key File

Remove the two small screws from the plate on the bottom of the IFP. You simply then insert the USB Wi-Fi module. This module also contains the Bluetooth connection capability.

If you cast the full screen from your touch enabled device to the IFP, you can utilize the touch function from the IFP back to your device. This allows you to cast to the IFP and control the casting device as if it was one large tablet.

Touch does not work if you only cast specific tabs or applications. It must be the entire screen being cast.

  1. Using the remote control press “Input > 1 > 3 > 7 > 9.
  2. Go to “Machine Setting”
  3. Enable or disable both InLink (CEC) and Sound ARC here.

Toggle

SMTP Configuration and Network Considerations

  • Corporate Email Restrictions:

    • Many corporate email servers and firewalls disable SMTP to prevent unauthorized email sending.
    • Consult your IT Administrator to ensure SMTP access is allowed.
  • SMTP Settings for Popular Email Providers:

  • Configuration Steps:

    1. Ensure your network, firewall, and SMTP server allow the necessary settings.
    2. Enter the SMTP details in IFP Settings > System > Email.

Content

IFP has Kiosk mode that basically removes the app bar so there is no short-cuts to different application ideal for KIOSK type setup where admin’s don’t want user’s to do more. Instruction is: Using the remote control, press “menu” ,”7″, “9”, “1”, “3” – the sidebars will toggle on/off.

All are supported on Apex. You can access the settings in the Bytello Share settings. Here is how:

https://www.apx.tech/video/bytello-share-ifp-settings/

You can install Microsoft Company Portal app and set up the IFP as a BYOD device.
 
  1. Make sure that your are using the latest firmware and Bytello Share app version on the IFP.
  2. We would also recommend reviewing your wireless network for weak spots and if the IFP has wireless reception.

Here are the latest Bytello Share applications for Windows, MacOS, iOS, ChromeOS, Android, 

https://www.bytello.com/help/share/downloads

  1. Turn the IFP device OFF and unplug the power cable.
  2. Spray a screen cleaner (non-abrasive, non-alcohol, non-ammonia detergent spray) on a microfiber cloth (do not spray directly on the IFP display).
  3. Wipe the surface without applying too much pressure.

Just fill out a quick form about your deployment.

You will need an invoice, the number of licenses needed, and the serial numbers of the IFPs.

Device Enrollment Page

Bytello Share Network Requirements

Device Connection

  • TCP Ports: 7385, 29736, 2067, 39458

Function Transfer within the Device Application (Media, Photo, Camera, Remote/Mouse Control, Desktop Sync, and One-Point Touch during Screen Share)

  • TCP Ports: 49200-49400 (Media and Desktop Synchronization)

  • UDP Ports: 49200-49400 (Remote/Mouse Control and Touch)

Chromecast and Chrome Web Store App

  • TCP Ports: 8008, 8009, 8010+ (until an available port is found)

  • UDP Ports: 49400-49450

AirPlay

  • TCP Ports: 5000, 7000

  • UDP Port: 5353 (also used by Chromecast)

Miracast

  • TCP/UDP Port: 7236

  • UDP Ports: 21200, 21201

Bytello DMS (Device Management System)

  • Web Browser Access: Required for Bytello DMS console

  • Devices: Required for Bytello DMS client

Open the menu, click on “More” and then “Record”. This will record a .mp4 video with audio. Once recording is finished it will ask if you want to open the file or file location. We suggest you click on file location so that you can then copy the recording to to a USB drive or your Cloud drive.

You can use the Rally Bar or a PC or other devices that support USB touch when connected to the IFP. It should work as long as you use USB-C connection with a device that supports DP Alt-Mode or if you use a combination of the HDMI & USB Touch cable (make sure to connect an HDMI cable from the device into HDMI 1 or 2 on the side of the IFP and also use the corresponding USB Touch port on the IFP).

USB-C

USB-B + HDMI

If you want to switch between traditional toolbar, floating toolbar, and gesture based navigation, you can do it in the settings: Go to:
 
Settings > System > Gestures
 

Yes, the Apex IFP screen is tempered glass.

Want to wirelessly copy the screen of one IFP to another? Here’s how.

The easiest answer is that Bytello DMS allows you to take control of the panel remotely, schedule announcements and system settings like power schedules.

Google Admin Console is best used to control user and application management for deployments.