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APX.TECH: Quality Products, Guaranteed

At APX.TECH, we’re committed to delivering high-quality products. However, sometimes issues can arise. We’re here to ensure you’re completely satisfied – our technical support team makes it easy to get help.

 

Warranty Information

 

Here’s a breakdown of our warranty coverage for each product category:

 

Product Category

Warranty PeriodService Level
Panel Mounts5 YearsExchange
Charge Carts, Charging Stations5 Year Mechanical / 3 Year ElectricalWarranty Repair – APX.TECH Support
Interactive Displays5 YearsWarranty Repair – APX.TECH Support

How to Contact APX Technical Support

 

Need help? Our tech support team is here to assist you.

 
  • Email: support@apx.tech
  • Phone: 1 (800) 856-5426 (M-F, 9am – 8pm MST, excluding holidays)
 

Getting Support: What We Need

 

To help our technical support team quickly resolve your issue, please have the following information available:

 
  • Product Information:
    • Serial No. (or Batch Code)
    • Model Number
    • Purchase Date
    • Quantity

  • Customer Information:
    • Your Name
    • Phone Number
    • Email Address
    • Return Address
    • Detailed Description of the Issue
 

Warranty Process

 
  • Repair: If our technical support team determines the issue is a hardware defect covered by warranty, we’ll coordinate a repair or exchange.
  • Exchange: If repair isn’t possible, we’ll arrange an exchange.
 

Important Warranty Details

 

APX.TECH provides a limited manufacturer’s warranty on this product (referenced in the table above) against defects in materials and workmanship for the duration specified in the table above. This warranty covers issues that arise from faulty materials or manufacturing.

 

This warranty does NOT cover:

 
  • Cosmetic damage (scratches, cracks)
  • Damage caused by misuse, abuse, or unauthorized modifications.
  • Damage during unpacking, setup, or shipping.
  • Damage caused by power surges or incorrect voltage.
 

Warranty Period: Warranty period begins on the date of purchase of the end user. 

 

Legal: This warranty is governed by the laws of the country where you purchased the product.